We have a capacity of 397 seats which includes a total of 7 wheelchair seats and carer spaces.
Contact Us
Opening Times:
Monday to Friday
9:00am – 5:00pm
Curtains Up:
Doors open 45 minutes before each performance
The box office will be open during this time for ticket purchases
Frequently Asked Questions
Do you have wheelchair access?
The auditorium has designated wheelchair seats with easy access into the building via a sloped ramp at the Greendale Road entrance. Please advise us of your intended visit in order for us to provide assistance if required.
Our auditorium is fitted with a hearing loop, please ask a steward for details once you arrive at the venue. We also offer signed and relaxed performances for some shows.
For further information please call our Box Office on 0151 643 8757
Do you offer concession tickets?
Concessions tickets are available to purchase on selected shows. This information is displayed during the booking process online, or will be made aware to you when purchasing over the phone or in person.
A Concession is classed as Senior Citizens aged 60 plus, Students with valid ID, and Children under the age of 16 years old.
Please note that children under the age of 2 years old who are able to sit on a lap do not require a ticket.
Can you pre-book seats?
Seats can be pre-booked should you book in advance on our website, over the phone or in person at our Box Office.
Due to the size of our auditorium we cannot ‘reserve’ or ‘hold’ seats.
A select few of our shows will be General Admission and therefore seats will be not be allocated.
How can I pay for my tickets?
We accept all major Credit and Debit cards, PayPal Transactions and Cash. We do not accept American Express.
You can pay for tickets online, over the phone or in person at our Box Office.
What capacity is the Gladstone Theatre
Is there a bar?
We have a fully licensed bar which is open prior to performances and during the interval.
Please note that we do not serve customers during the performance and any drinks taken into the auditorium must be in a plastic cup or hot drinks contained with a lid.
Is there a smoking area?
We do NOT allow smoking or the use of e-cigarettes in the theatre, theatre doorways, or on the theatre grounds. Smoking is allowed at the front of the building and should you leave the building during a performance, please ensure you collect a smoking pass from one of our Stewards.
Do you offer a carer discount
We offer free essential companion seats should customers hold a Carer ID Card, CEA Card and/or Nimbus Access Card. These tickets must be booked through the Box Office. Should you wish to discuss access requirements, please call our Box Office team on 0151 643 8757 Monday to Friday 10.00am to 4:30pm.